# Read your results

> The Analytics page: responses, completion rate, timing, channels and audience for any survey, updated about once a minute.

Source: https://docs.hearsay.co.in/results/analytics

Open **Analytics** in the sidebar, or **Analytics** in a survey's **More actions** menu. Pick the survey at the top right. Charts refresh about once a minute.

![The Analytics overview: responses, completion rate, completion time, opens and responses over time](https://firebasestorage.googleapis.com/v0/b/hearsay-53fed.firebasestorage.app/o/docs%2Fshots%2Fanalytics-overview%2F90f79452102c4352.webp?alt=media "The Analytics overview")

The page has four tabs: **Overview**, **Responses**, **Audience** and **Questions**. Above them, **Filter** narrows every chart to the responses you care about, and **Compare with…** puts two groups side by side. See [Filter results](https://docs.hearsay.co.in/results/filters) and [Save segments and compare groups](https://docs.hearsay.co.in/results/segments-and-compare).

## Overview

The four numbers at the top:

- **Responses**: completed submissions.
- **Completion rate**: responses per survey open, shown with ≈ because opens are estimated.
- **Avg. completion time**: how long a completed response takes.
- **Opens**: how many times the survey was opened.

Then:

- **Responses over time**: completed responses per day (UTC), up to 90 days.
- **Peak response hours**: in your local time, so you know when customers answer.
- **Funnel**: **Opened**, **Started answering** and **Completed**.
- **Completion time**: how long people took, grouped.
- **End screens** and **Page reach**, if your survey has them: where people finished and how far they got.
- **Traffic channels**: opens, completions and conversion for each channel. See [Survey links and channels](https://docs.hearsay.co.in/share/links-and-channels).

## Audience

**Devices** (phone, tablet, computer), **Languages** (from customers' browsers) and **Link fields** (the values passed in your links; personal fields aren't shown).

## Questions and responses

- **Questions** has a card for every question, with its chart and numbers such as NPS. See [Results for each question](https://docs.hearsay.co.in/results/question-results).
- **Responses** lists every response, newest first. See [Read individual responses](https://docs.hearsay.co.in/results/responses).

## Share and export

- **Share** creates a read-only report page you can send to anyone. See [Share a results report](https://docs.hearsay.co.in/results/shared-reports).
- **Export** downloads responses as CSV or Excel, or a printable PDF summary. See [Export results](https://docs.hearsay.co.in/results/export).

## Results for a survey you can't find

The survey picker lists the workspace's surveys with their response counts. If a link to a survey's results opens the wrong workspace, Hearsay switches to the right one for you, as long as you're a member of it.