Hearsay Pro and Business come with a 14-day free trial. You don't need a card, and you get everything the plan includes, team members too. Free isn't a trial: it stays free for as long as you like.
Everyone gets one trial, across all their workspaces.
Start a trial
A trial starts when you create a workspace:
- From our pricing page. Choose Start 14-day trial on Pro or Business, then sign up or sign in and set up your workspace within the hour. Hearsay shows Your 14-day Pro trial starts with this workspace. No card needed. (or Business).
- With a new workspace. If you haven't had a trial, a workspace you create with New workspace starts a 14-day Pro trial. See Workspaces.
If you've already had your trial, Hearsay tells you, and the workspace starts on Free. You can upgrade at any time.
A workspace you already have doesn't get a trial from the pricing page. Upgrade it on Plan and billing instead. See Upgrade, switch or move to Free.
During the trial
On Plan and billing, the plan shows Trial, with Trial ends and Days left.
The workspace's owner gets an email 3 days and 1 day before the trial ends.
Keep the plan
Owners and admins can keep the plan before the trial ends:
- Open Plan and billing.
- On the plan's card, choose Keep Pro (or Keep Business). To pick another plan, choose Upgrade to or Switch to on its card instead.
- Pay with Stripe.
If more than two days of the trial are left, you aren't charged yet: Hearsay shows Your trial ends on [date]. Your first payment is taken then. With less than that left, the first payment is taken straight away.
When the trial ends
If you haven't chosen a plan, the workspace moves to Free, and the owner gets an email saying so. Nothing is deleted: your surveys, responses, brands and settings stay.
From then on, Free's limits apply:
- 500 responses and 100 coupons a month. If you've already collected more this month, your live surveys close until the 1st. See Monthly limits.
- Free is just you, so everyone else in the workspace is paused until you upgrade. See Paused team members.
- Features that are on Pro and above, such as exports, all filters and shared reports, are no longer available.
Upgrade at any time to get them back. See Plans and what's included.