Hearsay Docs

Welcome to Hearsay

What Hearsay does, how a survey goes from idea to repeat customers, and where to start in these docs.

Hearsay runs short customer feedback surveys and thanks the customers who answer with a coupon, so they come back to buy again. You build a survey, share its link where your customers are, and watch the answers come in.

How it works

  1. Build a survey. Start from a template, describe what you want and let AI draft it, or add questions yourself. See Three ways to start a survey.
  2. Reward the people who answer. Give everyone one shared code, or a unique code each. See Thank customers with a coupon.
  3. Share it. Copy the link, print a QR code for your counter, add it to your website, or send it after a Shopify order. See Survey links and channels.
  4. Learn from the answers. See responses, NPS and trends, filter by channel or answer, and export everything. See Read your results.

Where to start

Need a hand?

Write to support@hearsay.co.in. We answer within one business day.

Type to search every page.